Making the Starbucks experience better: A new focus on service and community.
Reading
The new leader of Starbucks wants to make things better for customers and employees. He believes Starbucks has lost its way and needs to focus on what made it special.
Sales at Starbucks have gone down because fewer people are visiting stores. The new leader wants to make stores more welcoming and improve the way they work.
He thinks Starbucks needs to focus on making good coffee and serving it well. Customers should feel welcome to stay and enjoy their coffee, or take it to go.
There are many ways to order at Starbucks now, like using your phone or driving through. The new leader wants stores to be designed to handle all these orders without making people wait too long.
He also wants Starbucks to remember that coffee is what they do best. He plans to spend a lot of time in stores and talking to employees to make sure these changes happen.
Questions
What does the new leader of Starbucks want to improve?
He wants to make things better for customers and employees.
Why have sales at Starbucks gone down?
Sales have gone down because fewer people are visiting stores.
How does the new leader plan to make Starbucks better?
He plans to spend a lot of time in stores and talk to employees to make sure changes happen.
Describe the article image
Look at the article image and describe what you see on it. You may either speak or write your answer there.
Discussion
Discuss this article with your AI tutor to practice. Your tutor will help you with vocabulary and grammar.
Read a new article every day anddiscuss it with AI at lingolette.com