How Disabled Users Face Problems with Uber and Lyft.

Disabled people are having trouble using rideshare apps like Uber and Lyft. They say drivers cancel rides, charge extra fees for guide dogs, or refuse to take them places.

Uber and Lyft plan to update their apps to help with these problems. But disabled people and their advocates want the companies to do more to train drivers about the Americans with Disabilities Act (ADA).

Many disabled people rely on rideshare apps more than other transportation options. They say they often face discrimination from drivers who don't understand their needs.

The new app updates will allow users to give more information about their disability, like if they are blind or have a service animal. However, some disabled people doubt these changes will be enough to stop discrimination.

Some cities are looking for other ways to improve transportation options for disabled people, like partnering with companies that specialize in accessible rides. They hope to make transportation more reliable and accessible for everyone.